Win 7 64 bitars uppdatering problem

[Sujey]

Apologies in advance that this is in english...

I'm currently having a problem with my machines running on a 64 bit system, with a swedish version of win 7.

Some of the windows updates have failed to install which in turn causes the computer stop working. This occurs when I shut down the machine, and it then gives me the message that updates are currently being installed and not to turn off the computer. The screen later changes to an unsuccessful installation of updates and the machine attempts to rollback. This takes bwteen 20-36 hours! I say that because it isn't the only time it's happened. The only way to avoid this aggravation eveytime is by logging off then shutting down the computer without installing updates.

Most of the updates are 'Säkerhetsuppdatering för Windows 7 för 64-baserade system' (check out the attached file)

This has been happening for the last month or so, and it's getting beyond a joke.

My question is whether anyone else has suffered this issue, ifso, I'd like to hear your theories as to why this is happening, and how to fix it.

I should also point out, that I have another 64 bit machine running win 7 but in english where all win updates have successfully installed and has not has this problem.

Completely clueless

[Mats H]

Hi,

no niether of mine computers has failed their updates.

You could try this:

Clean Boot.

Start up the computer in FailSafe mode with network, FelSäkert läge med nätverk.

Step 1. Set up the computer for a Clean Boot.

1. Click on Start and type MSCONFIG in the search box, hit Enter.

2. Click on the first Tab..

3. Then Choose Selective start.

4. Uncheck the following alternative: Läs in autostartobjekt.

5. Click on the Tab: Tjänster (services)

6. Check the following alternative: Dölj Alla Microsoft Tjänster. (Hide all MS services)

7. Click on Inaktivera alla. (in activate all)

8. Now click Verkställ and OK. (confirm and OK)

9. Then restart the computer and follow step 2.

Step 2. Search for and install uppdates.

Type Windows Update in the search box, find "Påbörja sökning". Hit Enter.

Click on Sök efter uppdateringar in the top left corner.

Install the updates.

Reboot.

Repeat step 2 until you cant find any more updates. Then proceed to step 3.

Please Note: Move to step 3 regardless if you can/can't install the uppdates.

Step 3. Set up the computer for a Normal Start.

1. Click on Start and type MSCONFIG in the serarch box, find: Påbörja sökning and hit Enter

2. Click on the first Tab.

3. Then click on Normal start.

4. And then click Verkställ and OK.

Then reboot, so that the normal settings are updated.

BR

Mats H

Edited October 26, 2010 by Mats H

[Venoms]

I wonder if this is a language related problem, can you please write dowm for us type of keybord setting (language) and default system language.

I know the installed system i swedish, but you might have downloaded a second language and changed it...

And also country if not in sweden.

Edited October 26, 2010 by Venoms

[perbear]

Apologies in advance that this is in english...

I'm currently having a problem with my machines running on a 64 bit system, with a swedish version of win 7.

Most of the updates are 'Säkerhetsuppdatering för Windows 7 för 64-baserade system' (check out the attached file)

This has been happening for the last month or so, and it's getting beyond a joke.

I hope the rest of the forum does not mind answering in English eventhough the main language is Swedish.

Yes, I am also running Windows 7 on an English OS but have once or twice run across updates that would not install when they were downloaded automatically. The solution to that was that I had to download the security patch manually and install it manually.

Something similar has probably happened to you. If you don't read or understand Swedish you need to get someone in your vicinity that do to help you, so you can identify what patch is not getting through. You could always google the patch number and find a download link. My understanding is that these patches are not language specific but universal, so you could get it from Microsoft other than from Sweden. You are obviously more confident in another language otehr than Swedish an should try to get the information in your own language.

I have no idea why your roll-back should take such a long time, maybe others here at the forum do.

Hope this is a start.

I see from your list that the first one to be successfully downloaded and install is a graphics card driver from NVIDIA. You can get to their site and download the driver from there. That might help.

I am sure that the other suggestions will also help get you running again.

Edited October 26, 2010 by perbear

[Sujey]

Thanks for all your responses so far. The system is originally installed in swedish and so are the keyboard/language settings.

I did download and install the latest Nvidia driver in hope that the updates will begin to stream in successfully. There are a fair few updates to get through as is evident in the attached screen print. But if that is the only way to resolve it, then I shall certainly give it a shot.

the only reason I concluded that it could be a language related issue is because I myself use the english OS equivolent with english settings whereas the machines in question are swedish, and my machine hasn't failed an update whereas the swedish ones have.

My other concern is that it could be 64 bit related.

Also, please if you feel the need to respond in swedish please do. I do understand the language, it would just take me forever to write in it!

[trs]

Hi,

You should try this tool from microsoft, it checks for any errors in windows serviceing stack, which could prevent some updates from installing:

http://www.microsoft.com/downloads/sv-se/details.aspx?FamilyID=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc

[Sujey]

Thanks, I'll give it a try on one of the machines and see how it goes, fingers crossed!

[Sujey]

I've downloaded the tool and installed it without a hitch. When I went to install the windows updates that were currently available, it seemed to go alright till the computer restarted and this message appeared shortly after the status of said Windows updates:

'Det gick inte att konfigurera Windows-uppdateringar. Ändringar återställs. Stäng inte av datorn.'

I think I shall attempt the manual installation of the unsuccessful updates that were in the list. If that doesn't work, then I'm out of ideas.

Fingers and toes crossed!

[Mats H]

I've downloaded the tool and installed it without a hitch. When I went to install the windows updates that were currently available, it seemed to go alright till the computer restarted and this message appeared shortly after the status of said Windows updates:

'Det gick inte att konfigurera Windows-uppdateringar. Ändringar återställs. Stäng inte av datorn.'

I think I shall attempt the manual installation of the unsuccessful updates that were in the list. If that doesn't work, then I'm out of ideas.

Fingers and toes crossed!

So you didn't try a Clean Boot?

BR

Mats H

[Sujey]

Thats right Mats. Your solution is next in line. Will try that out today and let you know how it goes. The solution i tried yesterday was from trs.

I've noticed on an english forum there is a thread specifically about this (titled Windows 7 updates stop at 61%) and they too give similar solutions. My wonder then is whether this isnt even language related at all, just some unlucky computers.

[Sujey]

The solution came down to the antivirus program hindering the updates from successfully installing. In this case, Panda Antivirus 2010 was on both the effected machines. By installing Panda 2011, it fixes that bug, so now the computers run smoothly without the update problem!

Thanks once again for everyones efforts.

[Mats H]

Hi,

nice that you found a good solution to the problem.

BR

Mats H